Public opinion research

Passport Canada wants to know what Canadians think about its products and services. To this end, the organization performed public opinion research among Canadians. The results complement the other aspects of Passport Canada’s public consultations under the User Fees Act. The reports on these activities are available below.

• January 2010 – Consultations on Passport Services
  In-Depth Interview Report

• November 2009 – Consultations on Passport Services
  Survey Report

• October 2009 – Consultations on Passport Services
  Focus Group Report